FAQ

How do I get in contact with someone about my order?

Please email mail@driverseatnbd.com or text (317)-597-0096 with any questions regarding your order.

What time do you update your online shop?

We often drop at random times when inspiration leads us to do so.​

When are particular items released?

Most items do not have set release dates. Download the Driverseat app and enable push notifications to keep up to date with new releases.

Do you re-stock your inventory?

On occasion, some of the inventory items will be re-stocked. App users will be notified. 

When will my order arrive?

Please allow 1-2 days for order processing and verification,

in some cases, 2-5 days for your item to be made in house,

then 3-5 business days for delivery.

You will be updated via email once your order is shipped.

Driverseat is not responsible for any lost, stolen, or damaged shipments.

All shipments are insured, and the buyer assumes all responsibilities of claims made with the shipping carrier.

*Please check back periodically for any updates regarding our shipping policies.*

I changed my mind. Can I get a refund or make an exchange?

Due to COVID-19, all sales are final.

I do not live in the U.S.A. Can I order online?

Yes! The customer will only have to pay a higher shipping fee.

Why do my billing and shipping addresses have to match?

Driverseat requires that your billing and shipping address match as an additional step to prevent credit card fraud.

I placed a successful order but why didn’t I receive a confirmation email yet?

During high-traffic periods, there may be a small delay in the delivery of confirmation emails. If you have not received an email after 1 hour, please check your junk mail folder. If you think you entered an incorrect email, please contact Driverseat using the chat option on the site or via email with your order number and full name and we will re-send your confirmation.

I've added an item to my cart, but somehow it is already sold out.

Products on the site are sold on a first-come, first-served basis. While you are in the process of checking out, another customer may have completed the purchase of the last available item.

How to use the Driverseat NBD app

  • Pull DOWN (from top of the screen to the bottom) to REFRESH 
  • Pull RIGHT (from left to right) to go BACK
  • Pull LEFT (from right to left) to return forward from the previous page at any moment while using the app

In efforts to conserve battery life, the live background will be disabled while in "power save mode"

Terms of Use

By using our site, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

Termination Clause

We reserve the right to terminate your access to our site, without cause or notice. All provisions of this Agreement that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Purchase for Personal Use Only

You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Unlawful or Prohibited Uses

As a condition of your access to and use of this site, you may not use the site for any purpose that is unlawful or prohibited by these Terms. You may not disrupt, disable, overburden, or impair any function of the site; attempt to gain unauthorized access to any portion of the Site; use data mining, robots, spiders, scraping or similar automated or manual methods; or circumvent or modify any feature of the Site.

Copyright & Trademarks

All content of our website including text, graphics, logos, button icons, and images are property of Chapter 4 Corp. (dba Driverseat) and are protected by the United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with Driverseatnbd.com. Any other use of our site, content, images or information contained therein, including reproduction and internet links, is strictly prohibited without our prior written permission.

Secure Processing

Driverseatnbd.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL(Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information so that it cannot be read while being transferred over the internet.

 

Privacy

Driverseatnbd.com respects our customers' account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software. Our use of any information you provide via the Site shall be governed by our Privacy Policy located at https://www.Driverseatnbd.com/faq. We urge you to read our Privacy Policy. You acknowledge that you are solely responsible for the accuracy and content of such information.

Sales Tax is charged to those e-commerce sales shipped within the United States where required by law. When an order is submitted, an estimated tax amount will post to your account. The exact tax rate for your order will be calculated according to applicable rates and rules for your local tax jurisdiction and will be reflected once the final payment is settled.

E-commerce sales being shipped to Canada are also charged sales tax. The Canadian Surcharge covers all Goods and Services Tax (GST), Harmonized Sales Tax (HST), Duty and Brokerage. Canadian customers will not incur any additional charges upon delivery. Shipping is also taxed.

Indemnity

You agree to defend, indemnify and hold us, our directors, officers, employees, agents and affiliates harmless from any and all claims, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, in any way arising from, related to or in connection with your use of the Site, your violation of the Terms or the posting or transmission of any materials on or through the Site by you, including, but not limited to, any third party claim that any information or materials you provide infringe any third party proprietary right

Disclaimer of Warranties

YOU UNDERSTAND AND AGREE THAT:

THE SITE, INCLUDING, WITHOUT LIMITATION, ALL CONTENT, FUNCTION, MATERIALS AND SERVICES IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY FOR INFORMATION, DATA, DATA PROCESSING SERVICES OR UNINTERRUPTED ACCESS, ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, COMPLETENESS, USEFULNESS, OR CONTENT OF INFORMATION AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR THE FUNCTION, CONTENT OR SERVICES MADE AVAILABLE THEREBY WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. DRIVERSEAT MAKES NO WARRANTY THAT THE SITE WILL MEET USERS’ EXPECTATIONS OR REQUIREMENTS. NO ADVICE, RESULTS OR INFORMATION, OR MATERIALS WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE.

Limitation of Liability

IN NO EVENT SHALL WE, OUR AFFILIATES OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR CONTENT OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR DIRECTLY OR INDIRECTLY RELATED TO THE USE/MISUSE OF, OR THE INABILITY TO USE, THE SITE OR THE CONTENT, MATERIALS, AND FUNCTION RELATED THERETO, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, OR ANTICIPATED PROFITS, OR LOST BUSINESS, DATA OR SALES, OR COST OF SUBSTITUTE SERVICES, EVEN IF WE OR OUR REPRESENTATIVE OR SUCH INDIVIDUAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY OF US TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM THE TERMS OR YOUR USE OF THE SITE EXCEED, IN THE AGGREGATE, $100.00.

Governing Law Clause

These terms and conditions are governed by the laws of the United States of America and the laws of the State of Indiana.

General Information

The Terms constitute the entire agreement between you and us and govern your use of the Site, superseding any prior agreements between you and us.

 

Any claim or cause of action you may have with respect to us or the Site must be commenced within one (1) year after the claim or cause of action arose.

 

Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.

 

The Terms inure to the benefit of our successors, assigns, and licensees. The section titles in the Terms are for convenience only and have no legal or contractual effect